Reset Aggregate E-file Status

The Reset Aggregate E-File Status utility enables Customer Service to update e-file status indicators after a system restore or database rebuild.

To get the most recent E-file Status:

This utility is available from any main manager or from an open return.

1. From the Support menu, select Customer Service Utilities.
2. From the list, select Reset Aggregate E-file Status.

See Also:

Sending a Return to Customer Service

Send E-file Log to Customer Service

Synchronizing E-files With the EFC